Careers at The Modern Honolulu

Interested individuals should submit their resume to:

THE MODERN HONOLULU
Attention: Human Resources
1775 Ala Moana Boulevard
Honolulu, HI 96815

Via email to: jobs@themodernhonolulu.com
Via fax to: 808-943-5855 

Equal Opportunity Employer M/F/H/V

Click Here to Download the Employment Application

Accounting Clerk

full time

Responsible for maintaining internal controls, account reconciliations, monthly journal entries in accordance with GAAP and company’s established guidelines.3 years of experience in accounting required.2 years of experience in a restaurant/F&B setting in lieu of Bachelor’s Degree acceptable.Previous experience with a PMS (OPERA) preferred.Previous experience with point of sales system (Mircos) preferred.

 



3 years of experience in accounting required. 2 years of experience in a restaurant/F&B setting in lieu of Bachelor’s Degree acceptable. Previous experience with a PMS (OPERA) preferred. Previous experience with point of sales system (Mircos) preferred.

 

Email this to a friend Show Full Listing

Banquet Porter

on call

Set furniture to diagram and or specified instructions from Supervisor. Dress tabletops as directed and execute sequence of service as per THE MODERN HONOLULU Food & Beverage standards.Polish, set, refresh and breakdown water stations, meeting sets, registration tables. Maintain appearance of all Function spaces at all times;restoring rooms to a presentable manner includingrubbish removal, linen refreshing and report damages to Manager. Read and interpret Banquet Event Orders and carry out associated duties. High school diploma or equivalent required. Prior experience as a banquet porter in a luxury hotel environment desirable. Working knowledge of banquet equipment and set up standards required.

 



High school diploma or equivalent required. Prior experience as a banquet porter in a luxury hotel environment desirable. Working knowledge of banquet equipment and set up standards required.

 

Email this to a friend Show Full Listing

Engineer II

full time

Performs maintenance and repairs to guestrooms, bathrooms, furniture, public areas, and back of the house areas of the hotel. Performs minor carpentry, electrical and plumbing maintenance on HVAC, laundry equipment (if applicable), guestrooms and common areas. Coordinates with outside contractors and works with supervisor in ordering the necessary supplies, tools, etc. for property. Maintains maintenance repair par stocks. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.

Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public.



Two years prior experience in maintenance/engineering specific to electrical, plumbing and carpentry repair. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public.

Email this to a friend Show Full Listing

Banquet Server

on call

Set refreshment breaks. Execution of appropriate sequences of service. Must be able to open wine and champagne properly, and hold and pour bottles properly. High school diploma or equivalent required.Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers card.

 



High school diploma or equivalent required. Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers card.

 

Email this to a friend Show Full Listing

Banquet Captain

on call

Read and interpret Banquet Event Orders. Attend and contribute at BEO meetings. Supervise Banquet Porters, Banquet Servers and Banquet Bartenders. Communicate with the Client regarding all needs and event details and direct Banquet staff accordingly. Present Guest Check and secure payment. Ring Banquet checks into Micros and submit copies. Fill out Party reports. Communicate between all departments for all necessary event details. Maintain a clean workspace and equipment. Anticipate guest needs. Work solo or as part of a team providing high level fine dining service.



High school diploma or equivalent required. Minimum two (2) years previous supervisory experience in a similar luxury hotel environment in either banquets or other food & beverage outlets required. Possession of or ability to obtain Hawaii Liquor Commission Bartender’s Card. Must have ability to speak, read and write in the English language fluently. Ability to speak in secondary language desirable. Japanese language preferable.

Email this to a friend Show Full Listing

Retail Attendant

on call

Maintains daily operation of the Retail Shop and assists all guests with purchases/transactions in a friendly, efficient manner. Handles all transactions and effectively maintains cash bank. Performs proper opening and closing procedures for the Retail Shop. Checks logs daily for new entries. Enters new information into the log. Greets customers in a helpful, friendly manner and assists with purchases. Properly maintains cash bank and handles all cash & charge transactions. Effectively operates cash register and records all purchases accurately. Interpret/extract information and/or perform arithmetic functions, as necessary, to assist guest requests/inquiries. Reorders merchandise on a weekly basis as needed. Maintains the gift shop in a clean, neat, and orderly fashion. Know and learn the software needed for the operations of the Retail Shop; i.e. Micros, YellowDog, Microsoft Office.



High school diploma or equivalent required. Minimum one (1) year prior retail sales experience required. Must have excellent communication skills.

Email this to a friend Show Full Listing

Cook IV

on call

Prepare appetizers, soups, salads, entrees, desserts and other food items. Maintain 100% quality food production at all times. Meet timing of food items as required by guest/supervisor. Proper communication with supervisors and co-workers. Maintain, organize and rotate inventory. Maintain clean and safe working area including refrigeration. Adhere to all safety and sanitation regulations. Perform all other duties as assigned.

 



High school diploma or equivalent required. Culinary education preferred. Prior experience in similar position in luxury hotel environment helpful. ServSafe certification or ability to obtain certification required.

 

Email this to a friend Show Full Listing

Valet Attendant

on call

Greet and assist guests with their vehicle and transportation needs. Provide thorough knowledge of all hotel services and amenities. High school diploma or equivalent required. Bachelor’s degree in hospitality or travel industry management preferred. At least 1-2 years prior hotel experience preferred. Minimum 1-2 years prior bell/valet experience in a luxury lifestyle hotel highly desirable. Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. 



Possess a good command of English and the ability to clearly and pleasantly communicate with Guests, both in person and on the telephone. Must possess valid State driver’s license and clear driving abstract for the past 3 years. Ability to communicate in a second language highly desirable.

Email this to a friend Show Full Listing

Room Service Server

on call

The Room Service Server will be responsible for providing excellent service in an efficient manner. Accurately record and enter all beverage items. Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked. Responsible for collecting accurate payment from guests.

 



Previous experience in a luxury hotel environment as a server highly desirable.1-2 years of serving experience required. Must possess or be able to obtain State of Hawaii Liquor Commission.

 

Email this to a friend Show Full Listing

Houseperson

on call

Responsible for maintaining standards of hotel cleanliness set by Assistant Director of Housekeeping.

 

  1. Maintain assigned public areas while meeting Hotel’s standards of cleanliness.
  2. Reporting any maintenance deficiencies.
  3. Collection, distribution, restocking of linen and terry items.
  4. Removing soiled linen.
  5. Trash disposal from carts and other assigned areas.
  6. Handling of guest requests or complaints.
  7. Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.
  8. Deep clean all assigned rooms and bathrooms.
  9. Replaces all amenities and linens according to hotel standards.
  10. Keeps carts and linen closets clean and orderly.
  11. Reports irregularities or suspicious circumstances on the guest floors.
  12. Notifies Manager of discrepancies such as vacant rooms, etc.
  13. Turns in lost and found items as per department standard.
  14. Uses equipment and supplies in an appropriate and professional manner.
  15. Replaces light bulbs according to hotel standards.
  16. Completes special cleaning projects.
  17. Greets guests in a friendly and courteous manner.
  18. Satisfies guest requests for information and service.
  19. Reports items of great value left unsecured in hallways and guest rooms.
  20. Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.
  21. Performs additional duties and responsibilities as assigned.



Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Previous experience in a luxury hotel or resort highly desirable.

 

Email this to a friend Show Full Listing

Bell Attendant

on call

Greet guests as they arrive at and depart from the property; and assist them with luggage. Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for concierge services, etc. Thorough knowledge of all hotel services and amenities.

 



1-2 years of hotel experience preferred 1-2 years of customer service experience required. High School Degree or equivalent required. Bachelor’s degree in hotel or travel industry management preferred. Minimum 1-2 years bell/valet experience in a luxury lifestyle hotel highly desirable. Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to read English to a degree sufficient to ascertain information from luggage tags and claim checks; able to legibly write numbers and names on claim checks and rooming lists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse escalated circumstances. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

 

Email this to a friend Show Full Listing

Security Officer

on call

Patrol all areas of the property, secure rooms, and assist guests with room access. Authorize, monitor, and document access to secured areas. Maintain confidentiality of reports-documents, release information to authorized individuals. Must possess a State of Hawaii Guard Card. Previous hotel security, police or militaryexperience preferred. Must possess excellent verbal and written communication skills. Must be able to perform job functions with attention to detail,speed and accuracy.Is a clear thinker, able to remain calm and resolve problems using good judgment.Able to endure various physical movements throughout thework areas.Holds the ability to input and access information incomputers.Certification of previous training in alcohol awareness, CPR, First Aid, AED required.

 



Must possess a State of Hawaii Guard Card. Previous hotel security, police or militaryexperience preferred. Must possess excellent verbal and written communication skills. Must be able to perform job functions with attention to detail, speed and accuracy. Is a clear thinker, able to remain calm and resolve problems using good judgment. Able to endure various physical movements throughout the work areas. Holds the ability to input and access information in computers. Certification of previous training in alcohol awareness, CPR, First Aid, AED required.

 

Email this to a friend Show Full Listing

Guest Experience Agent

on call

Ensure Guests are treated with hospitality, accurately, and efficiently.Provide guests with service that anticipates their needs.Assure immediate and courteous attention to all guests and incoming phone calls. To serve as the “front line” personnel to the guest in handling problems, complaints, information needs and to show the guest the degree of attention, professionalism and clean appearance they expect from a luxury hotel with a well trained staff.



High school diploma or equivalent required. Prior experience with property management systems highly preferred.Opera experience a plus. Must be able to communicate clearly with guests over the telephone.Excellent oral and written English communication skills.Ability to speak second language highly preferred. Ability to communicate effectively with Management. Must have excellent organizational skills and be able to multi-task. Ability to work well under deadline pressure. Must be available to work various shifts, including but not limited to evenings, weekends, overnights, and holidays, as scheduled.

Email this to a friend Show Full Listing

Director of Housekeeping

full time

The Director of Services is responsible for the planning, organization, development and direction for the overall operation of the Housekeeping department in accordance with federal, state, and local standards and guidelines, and as may be directed by the Director of Rooms, to assure that the highest degree of cleanliness and quality guest service is maintained at all times.



•High school diploma or equivalent required.

•Possession of bachelor’s degree in Travel Industry Management, Environmental Studies, Microbiology or equivalent area of study required.

•Must have, as a minimum, five years related housekeeping experience, with a working background in luxury hotel environment.

•Prior knowledge in productivity planning and interior design preferred.

•Must have, as a minimum, 3-5 years experience in a management/supervisory capacity.

•Must have prior experience working and managing in a union environment.

•Must possess a working knowledge of State of Hawaii Department of Health regulations.

•Must possess leadership ability and willingness to work harmoniously with and to supervise professional and non -professional personnel.

•Good human relation skills, strong verbal and written communication skills to effectively deal with people at different organizational levels both inside and outside the company.

•Must have strong working knowledge of various chemicals and cleaning products.

•Must have well developed problem solving skills and ability to develop conceptual alternatives.

•Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.

•Must have strong working knowledge of computer programs to include, but not limited to, Microsoft Office (Word, Excel, Outlook).

•Prior knowledge of property management systems required.Prior experience with Opera system preferred.

Email this to a friend Show Full Listing

Reception Agent

on call

Responsible for providing quality guest service as it pertains to checking in/out of hotel guests; PBX operations to include mail/message service; taking hotel reservations; and concierge services in a gracious and professional manner. Demands accuracy with daily accounting procedures. High school diploma or equivalent required. Minimum one (1) year of prior experience in a hotel required.



Luxury hotel experience preferred. Prior experience in a guest relations position preferred. Prior experience with property management systems preferred. OPERA desirable. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Must have excellent attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision. Ability to accurately compute and manipulate mathematical calculations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse escalated circumstances. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

Email this to a friend Show Full Listing

Food & Beverage Manager

full time

The food and beverage manager/assistant managers are required and responsible for the day to day operations in all food and beverage outlets. The Food and Beverage Manager must be able to create a cohesive work environment that reflects luxury service to our guest. Supervises and manages employees and all day-to-day operations. Understands all applicable employee positions well enough to perform duties in employees' absence. Ensures and maintains the productivity level of employees. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Monitors alcohol beverage service in compliance with liquor commission laws. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.



Comprehensive knowledge of hotel departments and functions. Comprehensive knowledge of federal, state, health, safety and liquor laws and regulations. High school education and relevant training and or experience. Additional education preferred. Second language preferred.

Email this to a friend Show Full Listing

Accounts Payable Clerk

full time

The accounts payable clerk compiles and maintains accounts payable records.

Collect and distribute mail. Route invoices to appropriate department heads for approval.

Post invoices and ensure the proper approval and coding invoices are completed.Post invoices into Great Plains.

Enter into Great Plains all new vendors with appropriate contract information.Maintain Vendor W-9 forms and files and enters in TIN and 1099 information as needed. Answer vendor inquiries as necessary.

Maintain all Accounts Payable files.Maintain all files by vendor name for all invoices.Maintain all files for unpaid posted invoices. Follow up with vendors regarding payment remittance and past due accounts.

Responsible for the weekly check run of all vendor payments due and expense report reimbursements. Match all checks with invoice black up for the Director of Finance and Controller. Mail checks and distribute them appropriately.

Responsible for entering in contracted Services accruals, and standard monthly A/P invoices accrued. It is also the responsibility of the position to provide accrual back up to the Controller for reconciliation.

On an annual basis, prepare vendor 1099-MISC forms to be mailed out to vendors and prepare 1099-MISC return and back up for submission to the IRS.

This position has no supervisory responsibilities and this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



  1. High school diploma or equivalent is required.Bachelor’s degree in Accounting or Finance is highly desirable.
  2. 1-2 years of accounting experience is required.Experience in a hotel accounting environment is preferable.
  3. Must be proficient in MS Office Products.
  4. Previous experience with property management systems, Opera preferred, and point of sale systems, Micros preferred.
  5. Prior experience with accounting software required.Great Plains preferred.
  6. Must be able to pick up new tasks and concepts quickly and be able to handle multiple projects at a time.
  7. Must be Customer/Client Focus driven.
  8. Must have the ability to independently problem solve and analyze information.
  9. Must be able to handle a high volume of work and be results driven.
  10. Must be able to be flexible to changing work demands and initiatives.
Email this to a friend Show Full Listing

Banquet Captain

on call

Read and interpret Banquet Event Orders. Attend and contribute at BEO meetings. Supervise Banquet Porters, Banquet Servers and Banquet Bartenders. Communicate with the Client regarding all needs and event details and direct Banquet staff accordingly. Present Guest Check and secure payment. Ring Banquet checks into Micros and submit copies. Fill out Party reports. Communicate between all departments for all necessary event details. Maintain a clean workspace and equipment. Anticipate guest needs. Work solo or as part of a team providing high level fine dining service.High school diploma or equivalent required. Minimum two (2) years previous supervisory experience in a similar luxury hotel environment in either banquets or other food & beverage outlets required. Possession of or ability to obtain Hawaii Liquor Commission Bartender’s Card. Must have ability to speak, read and write in the English language fluently. Ability to speak in secondary language desirable. Japanese language preferable.

 



High school diploma or equivalent required. Minimum two (2) years previous supervisory experience in a similar luxury hotel environment in either banquets or other food & beverage outlets required. Possession of or ability to obtain Hawaii Liquor Commission Bartender’s Card. Must have ability to speak, read and write in the English language fluently. Ability to speak in secondary language desirable. Japanese language preferable.

 

Email this to a friend Show Full Listing

LMT

on call

Perform massages and body treatments to our in-house guests and local clients in luxurious hotel environment. Therapists perform services to in-house guests and local clients in a luxurious hotel environment. Must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. Must know how to perform lomi lomi massages. Therapists must have current/Valid Massage License acquired in the State of Hawaii. Must have at least 3 years of experience in massage and body treatments. Experience in a luxury resort or spa environment highly desirable.



Therapists must have current/Valid Massage License acquired in the State of Hawaii. Must have at least 3 years of experience in massage and body treatments. Experience in a luxury resort or spa environment highly desirable.

 

 

Email this to a friend Show Full Listing

Sales, Catering, and Marketing Coordinator

full time

Assist Director of Sales & Marketing with administrative support, plan integration and execution. Handles internal and external client requests.Assists in servicingall clients andmarket segmentschecking hotel and function space availability, confirming bookings, securing upgrades, VIP amenities and tracing client reservations to ensure accuracy. Manage invoices; budgets; amenity inventory and budgeting. Assists with client site inspections, familiarization groups, greeting clients and hosting client entertainment appointments. Assist in other sales and catering activities/projects as required.

Assist the Director of Catering/Conference Services with administrative support: Manage, coordinate and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to meeting space, food and beverage and special concessions.  Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship. Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Oversee client functions to ensure customer satisfaction.




  • Must be able to speak, read, and write Japanese.
  • Must be able handle/maintain sensitive and confidential information.
  • Must be physically able to access all work areas and perform all tasks and services required to fully perform the requirements of the job.
  • Duties require frequent sitting, standing, walking, lifting, bending, stretching and may require lifting materials weighing up to 25 lbs.
  • Must have a valid driver’s license and be able to provide an acceptable traffic abstract upon request.
  • Must be available to work flexible hours and weekends if required
  • High School completion required and University or accredited Business School with an emphasis in travel industry management or business management preferred
  • Hotel experience highly recommended.

Email this to a friend Show Full Listing

ADDICTION Cashier/Server

on call

The Nightclub Cashier will be responsible for performing cashier activities at ADDICTION Nightclub while following The Modern Honolulu proper cash handling procedures policy. Follow all Hawaii State Liquor Laws. Must have a least (1) one year of experience in the service/nightclub industry; Minimum of 18 years of age; Must possess a high school diploma/ equivalent (college graduate is preferred); previous hospitality, restaurant and/or hotel experience is preferred; CPR/First Aid certification is desirable; Must possess (or able to obtain) a valid State of Hawaii Liquor Commission card; Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification; Must possess a good command of the English language and have the ability to clearly and pleasantly communicate with guests and team members both in person and by telephone; Must be able to work in a fast paced/stressful working environment; Ability to speak a second language is preferred; Ability to exercise common sense and good judgment; work with others as part of a team; Perform job functions with minimal supervision.



Must have a least (1) one year of experience in the service/nightclub industry; Minimum of 18 years of age; Must possess a high school diploma/ equivalent (college graduate is preferred); previous hospitality, restaurant and/or hotel experience is preferred; CPR/First Aid certification is desirable; Must possess (or able to obtain) a valid State of Hawaii Liquor Commission card; Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification; Must possess a good command of the English language and have the ability to clearly and pleasantly communicate with guests and team members both in person and by telephone; Must be able to work in a fast paced/stressful working environment; Ability to speak a second language is preferred; Ability to exercise common sense and good judgment; work with others as part of a team; Perform job functions with minimal supervision.

 

Email this to a friend Show Full Listing