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Careers at The Modern Honolulu

Interested individuals should submit their resume to:

THE MODERN HONOLULU
Attention: Human Resources
1775 Ala Moana Boulevard
Honolulu, HI 96815

Via email to: jobs@themodernhonolulu.com
Via fax to: 808-943-5855 

Equal Opportunity Employer M/F/H/V

Click Here to Download the Employment Application

Overnight Guest Relations Manager

full time

We are seeking a dynamic and engaging Overnight Guest Relations Manager to oversee the daily overnight operations of the Front Office Department.



Responsibilities

  • - Serves as the Manager on Duty who diffuses guest concerns, and effectively resolves them -through recovery, follow up and communication efforts
  • - Represents the Executive Office in their absence, and responds to emergencies, and communicates issues and challenges to applicable departments.
  • - Actively connects with guests to create positive experiences, while effectively resolving concerns. Strong advocate for positive TripAdvisor reviews and preventing negative ones
  • - Lead the Front Office Department in maintaining smooth daily operations
  • - Partners with other departments in providing the best possible guest experience in their respective areas, and collaboratively resolving any complaints and follow ups
  • - Drives rooms upgrade program to ensure financial goals are

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Bachelor's degree in hotel management, travel industry management, or related field preferred
  • - Minimum one (1) year prior front desk experience in a luxury hotel environment required
  • - Previous experience handling guest concerns, inquiries, and complaints effectively required
  • - Prior knowledge of hotel property management system required. Prior Opera experience preferred
  • - Must be available to work the overnight shift from 10 pm to 8 am. Weekends and holidays are required

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Food & Beverage Manager

full time

We are looking for a passionate and experienced Food and Beverage Manager to create THE MODERN experience for our guests enjoying all Food and Beverage Outlets: Sunrise Pool, Sunset Pool, The Passageway, The Grove, and The Study.



Responsibilities

  • - Leads the Food and Beverage Staff and reports directly to the Director of Restaurants and Bars
  • - Reviews staffing levels and ensures that exceptional guest service, operational needs and financial objectives are met
  • - Ensures compliance with all F&B policies, standards and procedures by training, supervising, follow-up and hands on management of staff
  • - Ensures alcohol beverage service is within compliance with liquor commission laws
  • - Creates a cohesive work environment that reflects luxury service to our guest
  • - Ensures cleanliness, sanitation, and organization of all F&B outlets

Preferred Qualifications and Skills

  • - Must possess or be able to obtain State of Hawaii Liquor Commission Managers card
  • - High School diploma or equivalent required
  • - Bachelor's degree in hotel management, travel industry management, or related field preferred
  • - 1-2 years prior supervisory experience in a Food and Beverage environment required
  • - Prior supervisory experience in a luxury hospitality environment preferred
  • - Strong proven track record of leadership skills is required
  • - Must have excellent ability to communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Prior experience with a Point of Sale (POS) system required
  • - Micros OS experience preferred
  • - Great Attention to Detail and a positive Attitude
  • - Open to working various shifts, including weekends and holidays (shifts are generally scheduled to begin as early as 6AM or may end as late as 2AM)

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Sous Chef

full time

We are looking for a passionate and experienced Sous Chef to assist with managing all aspects of the day-to-day kitchen operation while supervising the preparation and cooking of all food items.



Responsibilities

  • - Work with the executive chef to produce diversified menus in accordance with the restaurant’s policy and vision
  • - Establish the working schedule and organize the work in the kitchen so that everything works like a “well-oiled machinery”
  • - Produce high quality dishes that follow up the established menu and level up to location’s standards, as well as to clients’ requirements
  • - Assist with recruitment, hiring and training of kitchen staff in order to uphold the hotel’s standards
  • - Create tasting menus for clients interested in contracting the food for different events (wedding, banquets, corporate dinners, birthday parties, etc.) 
  • - Ensures the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients and ending with the finished dish which leaves the kitchen door

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Minimum 3 to 5 years culinary experience at a hotel or restaurant required
  • - Prior supervisory culinary experience preferred
  • - Ability to plan, create, and develop menus and recipes
  • - Ability to prioritize, organize, delegate and follow-through on work assignments In-depth working
  • - Ability to work well under pressure

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Ravish Restaurant General Manager

full time

The General Manager is responsible for planning and directing all restaurant operations while maintaining high standards of food, service, health and safety and ensuring the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.

  • Manage the restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
  • Directly perform hands-on work on ongoing basis to train employees and respond to customer service needs
  • Provide overall leadership, recognize and motivate members of the team
  • Control day-to-day operations by scheduling labor, ordering food and supplies in coordination with Executive Chef
  • Ensure health and safety codes and company safety and security are met
  • Control profit and loss by following cash control/security procedures, maintaining inventory, managing inventory, labor, reviewing financial reports and taking appropriate actions
  • Recruit, interview and hire staff and conduct performance appraisals
  • Ensuring excellent levels of customer service on all shifts and properly handles guest complaints/concerns to facilitate repeat business
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
  • Performs other job-related duties as assigned


Education: Bachelor's Degree

Required Experience:

  • Minimum 5 years general manager experience
  • Minimum 5 years supervisory experience
  • Excellent knowledge of computer applications and POS system
  • Knowledge of health codes and sanitation laws
  • Knowledge of inventory ordering system
  • Knowledge of service and food & beverage operations

Knowledge, Skills, & Abilities:

  • Excellent guest service and hospitality skills and professional presentation
  • Strong people oriented leadership skills
  • Strong analytical/decision making skills
  • Excellent interpersonal communications and presentation skills
  • Excellent ability to solve complex problems
  • Demonstrated ability to effectively drive sales and profits
  • Ability to drive initiatives to increase brand loyalty
  • Proven success of building and cultivating strong positive working relationships
  • Self-motivated with excellent organizational skills and attention to detail
  • Time management and deadline oriented
  • Must be effective at listening, understanding and clarifying concerns and issues raised by guests
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Ravish Restaurant Manager

full time

We are looking for a passionate and experienced Restaurant Manager to create the Ravish experience by managing the staff and operation of the restaurant.



Responsibilities

  • - Responsible for supervising and developing the performance of all lounge team members to ensure the highest level of guest and team member satisfaction in a cost efficient manner
  • - Supervise the opening and closing of the restaurant on a nightly basis
  • - Schedule and monitor staffing levels while providing ongoing operational training for team members
  • - Assist with monitoring and achieving the objectives of the annual budget, including sales strategies, pricing, and revenue management
  • - Ensure all company policies and procedures are fully implemented in the restaurant including safety, emergency and Human Resources standard operating procedures as outlined by the company

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Minimum 2-3 years prior experience in restaurant management or food and beverage outlets management within a luxury hotel environment required
  • - Prior experience with Point of Sales (POS) required. Aloha POS experience preferred
  • - Must possess or be able to obtain State of Hawaii Liquor Commission Manager’s Card
  • - In-depth working knowledge of food and beverage preparation, wine and beverages required
  • - Ability to lead, strategically plan, proactively communication, build team member buy in, be a self-motivator, have great attention to detail, multi-task, remain calm and collected under pressure, creatively problem solve is a must
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Ravish Restaurant Busser

part time

THE MODERN HONOLULU introduces Honolulu’s newest restaurant experience RAVISH. RAVISH’s Pacific Rim influences blend our Island’s bounty with Pacific Asian flavors and South American tastes.We are looking for a passionate and experienced Busser to help create the Ravish experience by assisting the servers.



Responsibilities

  • - Assist the servers in serving food, filling drinks, cleaning tables, resetting tables, restocking supplies and helping out guests
  • - Prepares dining rooms for guests by setting tables and stocking all essential supplies prior to the beginning of service
  • - Maintains table settings by removing finished courses and replacing utensils as needed
  • - Supports wait staff with delivery of food and retrieval of any supplies they may require
  • - Protects establishment and guests by adhering to sanitation and safety policies

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Previous Food & Beverage experience in a luxury environment preferred
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Ability to stand for a long time and move quickly
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Ravish Restaurant Host

part time

THE MODERN HONOLULU introduces Honolulu’s newest restaurant experience RAVISH. RAVISH’s Pacific Rim influences blend our Island’s bounty with Pacific Asian flavors and South American tastes. We are looking for a passionate and experienced Restaurant Host to greet guests, welcome them to the establishment and create the RAVISH experience.



Responsibilities

  • - Answer questions on the reservation process, menu, general restaurant and hotel information
  • - Manage the seating process for the restaurant including confirming reservations, plotting floor plans and managing reservation inventory
  • - Help setup, clean, and maintain condition of restaurant equipment, including the host stand, menus, computer equipment and seating areas
  • - Complete opening and closing duties including restocking items, turning on/off lights, cleaning candles/lanterns etc. 

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Previous Food & Beverage experience in a luxury environment preferred
  • - Experience with Aloha and Open Table preferred
  • - Must possess or be able to obtain State of Hawaii Liquor Commission Servers card
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Japanese Language Highly Desired

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Director of Rooms

full time

Oversees and leads all Rooms Division Departments in maximizing room revenues and occupancy. As a member of the Executive Committee, the Director of Rooms is a highly visible role participating in total hotel management and reports to the General Manager.



Responsibilities

  • - Leads all Rooms Division Departments to include Front Office, Guest Services, Guest Experience, Concierge, Housekeeping, Engineering, Spa and Security
  • - Develop the performance of all Rooms Division department managers to ensure the highest level of guest and employee satisfaction in a cost efficient manner
  • - Complete annual budgets for all Rooms Division departments and assist the General Manager in developing, implementing, monitoring and achieving the objectives of Sales Strategies, Pricing, Revenue Management, and the Operations/Capital Budget
  • - Ensure all hotel policies and procedures are fully implemented in all departments, including Human Resources, Safety and Emergency
  • - Protect and enhance the value of all hotel values through appropriate programs in repairs and maintenance, preventative maintenance, housekeeping, security and capital budgeting process
  • - Assist the General Manager in reviewing and approving all operating expenses for the hotel; and end of month expenses are in line with budget
  • - Perform other tasks associated as necessary to achieve the financial performance and goals of the company

Preferred Qualifications and Skills

  • - Bachelor's degree in hotel management, travel industry management, or related field required
  • - Minimum three (3) years of previous hospitality managerial experience leading the rooms department required
  • - Three (3) to five (5) years prior experience as a department head in Rooms Division preferred
  • - Prior experience as a Director of Rooms for a luxury hotel preferred
  • - Must have excellent interpersonal and communication skills, both verbal and written
  • - Must have a strong aptitude in financial management, financial reports and analysis
  • - Must be proficient in the use of MS Office Suite
  • - Prior experience with PMS and POS required
  • - Working knowledge in Opera and Micros preferred
  • - Knowledge in working with social media sites preferred

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ADDICTION Server

on call

We are looking for passionate and experienced ADDICTION Servers (On Call), for providing superior guest service in all areas of the nightclub.



Responsibilities

  • - Deliver exceptional service to every guest while interacting and entertaining in a professional manner
  • - Exhibit a complete knowledge of menu items and specifications
  • - Maximize sales by using menu knowledge and suggestive selling techniques
  • - Responsible for handling cash and credit transactions at the point of sales system
  • - Marketing and promoting specific events

Preferred Qualifications and Skills

  • - Experience in a high volume nightclub setting preferred
  • - Must possess or be able to obtain State of Hawaii Liquor Commission Servers card
  • - High School diploma or equivalent required
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Great Attention to Detail and a Positive Attitude
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Baker II

full time

The Baker II is the first-level supervisory role in the Baker classification. Prepares high quality baked goods and pastry products as assigned by the Executive Chef in accordance to health and safety practices.



Responsibilities

  • - Ensures beautiful and superior quality baked goods and pastries for all Food & Beverage outlets
  • - Assists in the supervision of Bakery team members
  • - Prepare breads and pastries, including preparing dough and fillings, proofing, -baking, and decorating as appropriate
  • - Review production sheet and ensure appropriate variety of baked goods are produced daily
  • - Prepare and cook according to recipes, food prep checklists, and quality/presentation standards
  • - Maintain kitchen logs for good safety program compliance
  • - Keep Chefs informed of excess food items for planning of daily specials
  • - Operate, maintain and properly clean kitchen equipment
  • - Ensure all Health department standards are being followed

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Must possess legal work authorization in the United States
  • - One (1) year culinary education or related pastry work experience highly desired
  • - Prior culinary experience in a luxury hospitality environment preferred
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Great Attention to Detail and a Positive Attitude

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Cook IV

on call

We are looking for passionate cooks to join our culinary team as a Cook IV (On Call), to prepare high quality food products as assigned by the Executive Chef in accordance to health and safety practices.



Responsibilities

  • - Performs basic line cooking duties including set up and execution in a timely fashion
  • - Assists in the basic prep work of vegetables, condiments, starches, stocks, etc.
  • - Performs basic protein handling
  • - Date all food containers and rotate as per policies, ensuring that all perishables are kept at proper temperatures
  • - Operate, maintain and properly clean kitchen equipment
  • - Ensure all Health department standards are being followed

Preferred Qualifications and Skills

  • - High School diploma or equivalent required
  • - Must possess legal work authorization in the United States
  • - One (1) year culinary education or related work experience desired
  • - Prior culinary experience in a luxury hospitality environment preferred
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Great Attention to Detail and a Positive Attitude
  • - Must be able to provide at minimum 2 days of full availability each week
  • - Open to working various shifts, including weekends, holidays, and graveyard (shifts are generally 6AM - 2PM, 8AM - 4PM, 2PM - 10PM, 10PM - 6AM)

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Nail Technician

on call

We are looking for passionate and experienced Nail Technician for the LATHER Spa. By combining our skin care expertise with our love of aromatherapy, and the latest in spa methods and technology, we deliver an experience that exceeds our guests' expectations and enhances their visit.



Responsibilities

  • - Provides professional nail services to our in-house guests and local clients
  • - Ensures a smooth LATHER Spa Experience by executing THE MODERN levels of service excellence
  • - Possesses a thorough knowledge of all LATHER Spa treatments and retail products for application and retailing

Preferred Qualifications and Skills

  • - Must have a valid Nail Technician License acquired in the State of Hawaii
  • - High School diploma or equivalent required
  • - Must have a thorough knowledge of nail care, hand and foot treatments
  • - 1+ years of experience in nail treatments preferred
  • - Experience in a luxury Spa environment preferred
  • - Excellent oral and written English communication skills
  • - Great Attention to Detail and a Positive Attitude
  • - Must be able to provide at minimum 2 days of full availability each week

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Pool Bar Attendant

on call

We are looking for passionate and experienced Pool Bar Attendants (On Call), for assisting with bartenders' requests, greeting guests, running orders in a timely manner, and creating THE MODERN experience.



Responsibilities

  • - Assist bartenders and servers by fulfilling requests for more products and goods before they run out by anticipating their needs
  • - Ensures assigned areas are properly stocked with bar equipment, mixers, food, beverage, and glass or plastic ware, utensils, ice, etc.
  • - Exhibit a complete knowledge of menu items and specifications
  • - Maintain positive guest relations
  • - Ensures thorough clean-up of bars, mopping floors, putting away products, wiping down counters, etc.
  • - Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
  • - Works solo or as part of a team in providing high level of fine dining service

Preferred Qualifications and Skills

  • - Must possess or be able to obtain State of Hawaii Liquor Commission Servers card
  • - High School diploma or equivalent required
  • - Must be able to lift/carry up to 50 lbs
  • - Minimum 2 years prior bar-back experience preferred
  • - Prior Food & Beverage experience in a luxury hospitality environment preferred
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Great Attention to Detail and a Positive Attitude
  • - Must be able to provide at minimum 2 days of full availability each week
  • - Open to working various shifts, including weekends and holidays (shifts are generally 6AM - 2PM, 8AM - 4PM, 2PM - 10PM)

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Steward

on call

We are looking for a passionate & experienced Steward to maintain the overall cleanliness and remedying of any safety hazards of all F&B floors.



Responsibilities

  • - Responsible for the overall cleanliness and sanitation of all Food and Beverage areas, to include Dish Rooms, Main Kitchen, Bake Shop, Food and Beverage Cold and Dry Storage, Poolside Pantries, and Banquet Food Service Areas
  • - Washing and sanitizing all Food and Beverage equipment and utensils in the Main Dish Machine Area
  • - Opening, Closing, Stocking and maintaining cleanliness of the Team Member Cafeteria
  • - Determine equipment needs for Banquet Event Orders, and list requirements on “Banquet Equipment Requisition Form”
  • - Analyze and Evaluate SDS sheets to determine hazards of the various cleaning agents and chemicals being used to accomplish the various tasks prior to their usage

Preferred Qualifications and Skills

  • - Able to carry 60 lbs as necessary, throughout the shift
  • - Able to push a cart the weighing up to 500 lbs, with or without assistance; will pull a cart that weighs up to 100 lbs.
  • - Able to use varying types of chemicals
  • - Must speak clear and concise English
  • - Must have legible Handwriting

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The Study Server

on call

Ensure our guests have a memorable experience.

Responsibilities

  • - Deliver exceptional service to every guest while interacting and entertaining in a professional manner
  • - Exhibit a complete knowledge of menu items and specifications
  • - Maximize sales by using menu knowledge and suggestive selling techniques
  • - Responsible for handling cash and credit transactions at the point of sales system



Preferred Qualifications and Skills

  • - Nightlife server experience in a luxury lounge setting preferred
  • - Must possess or be able to obtain State of Hawaii Liquor Commission Servers card
  • - High School diploma or equivalent required
  • - Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • - Great Attention to Detail and a Positive Attitude
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1775 Ala Moana Boulevard Honolulu, Hawaii 96815

  • Worldwide Reservations: +1 (808) 450-3396
  • US/Canada Toll-Free Reservations: +1 (855) 970-4161
  • Hotel Contact: (808) 450-3379