Careers at The Modern Honolulu

Interested individuals should submit their resume to:

THE MODERN HONOLULU
Attention: Human Resources
1775 Ala Moana Boulevard
Honolulu, HI 96815

Via email to: jobs@themodernhonolulu.com
Via fax to: 808-943-5855 

Equal Opportunity Employer M/F/H/V

Click Here to Download the Employment Application

Accounting Clerk

full time

Responsible for maintaining internal controls, account reconciliations, monthly journal entries in accordance with GAAP and company’s established guidelines.3 years of experience in accounting required.2 years of experience in a restaurant/F&B setting in lieu of Bachelor’s Degree acceptable.Previous experience with a PMS (OPERA) preferred.Previous experience with point of sales system (Mircos) preferred.

 



3 years of experience in accounting required. 2 years of experience in a restaurant/F&B setting in lieu of Bachelor’s Degree acceptable. Previous experience with a PMS (OPERA) preferred. Previous experience with point of sales system (Mircos) preferred.

 

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Banquet Porter

on call

Set furniture to diagram and or specified instructions from Supervisor. Dress tabletops as directed and execute sequence of service as per THE MODERN HONOLULU Food & Beverage standards.Polish, set, refresh and breakdown water stations, meeting sets, registration tables. Maintain appearance of all Function spaces at all times;restoring rooms to a presentable manner includingrubbish removal, linen refreshing and report damages to Manager. Read and interpret Banquet Event Orders and carry out associated duties. High school diploma or equivalent required. Prior experience as a banquet porter in a luxury hotel environment desirable. Working knowledge of banquet equipment and set up standards required.

 



High school diploma or equivalent required. Prior experience as a banquet porter in a luxury hotel environment desirable. Working knowledge of banquet equipment and set up standards required.

 

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Engineer II

full time

Performs maintenance and repairs to guestrooms, bathrooms, furniture, public areas, and back of the house areas of the hotel. Performs minor carpentry, electrical and plumbing maintenance on HVAC, laundry equipment (if applicable), guestrooms and common areas. Coordinates with outside contractors and works with supervisor in ordering the necessary supplies, tools, etc. for property. Maintains maintenance repair par stocks. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.

Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public.



Two years prior experience in maintenance/engineering specific to electrical, plumbing and carpentry repair. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public.

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Banquet Server

on call

Set refreshment breaks. Execution of appropriate sequences of service. Must be able to open wine and champagne properly, and hold and pour bottles properly. High school diploma or equivalent required.Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers card.

 



High school diploma or equivalent required. Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers card.

 

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Cook IV

on call

Prepare appetizers, soups, salads, entrees, desserts and other food items. Maintain 100% quality food production at all times. Meet timing of food items as required by guest/supervisor. Proper communication with supervisors and co-workers. Maintain, organize and rotate inventory. Maintain clean and safe working area including refrigeration. Adhere to all safety and sanitation regulations. Perform all other duties as assigned.

 



High school diploma or equivalent required. Culinary education preferred. Prior experience in similar position in luxury hotel environment helpful. ServSafe certification or ability to obtain certification required.

 

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Valet Attendant

on call

Greet and assist guests with their vehicle and transportation needs. Provide thorough knowledge of all hotel services and amenities. High school diploma or equivalent required. Bachelor’s degree in hospitality or travel industry management preferred. At least 1-2 years prior hotel experience preferred. Minimum 1-2 years prior bell/valet experience in a luxury lifestyle hotel highly desirable. Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. 



Possess a good command of English and the ability to clearly and pleasantly communicate with Guests, both in person and on the telephone. Must possess valid State driver’s license and clear driving abstract for the past 3 years. Ability to communicate in a second language highly desirable.

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Reservations Agent

full time

Convert guest inquiries into confirmed reservations; inform guests of available amenities, experience and dining options; and communicate special preferences of each guest in the guest profile to insure a pleasant stay. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 



Excellent oral and written English communication skills. Ability to communicate effectively with Management. Excellent organization skills. Ability to speak, read, write in a second language highly preferred. Ability to work well under deadline pressure and/or travel. Prior experience with travel industry or customer service related experience. Experience with a reservation system and hotel property management systems preferred. Knowledgeable in all Microsoft Office applications required.

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Server

on call

The Room Service Server will be responsible for providing excellent service in an efficient manner. Accurately record and enter all beverage items. Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked. Responsible for collecting accurate payment from guests. .



Previous experience in a luxury hotel environment as a server highly desirable. 1-2 years of serving experience required. Must possess or be able to obtain State of Hawaii Liquor Commission

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Room Service Server

on call

The Room Service Server will be responsible for providing excellent service in an efficient manner. Accurately record and enter all beverage items. Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked. Responsible for collecting accurate payment from guests.

 



Previous experience in a luxury hotel environment as a server highly desirable.1-2 years of serving experience required. Must possess or be able to obtain State of Hawaii Liquor Commission.

 

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Houseperson

on call

Ensure guests are treated with hospitality, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by Assistant Director of Housekeeping.

 



Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Previous experience in a luxury hotel or resort highly desirable.

 

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Bell Attendant

on call

Greet guests as they arrive at and depart from the property; and assist them with luggage. Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for concierge services, etc. Thorough knowledge of all hotel services and amenities.

 



1-2 years of hotel experience preferred 1-2 years of customer service experience required. High School Degree or equivalent required. Bachelor’s degree in hotel or travel industry management preferred. Minimum 1-2 years bell/valet experience in a luxury lifestyle hotel highly desirable. Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to read English to a degree sufficient to ascertain information from luggage tags and claim checks; able to legibly write numbers and names on claim checks and rooming lists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse escalated circumstances. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

 

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Director of Front Office

full time

The Director of Front Office reports to the Director of Rooms and oversees the daily operations of Reception, Arrival Experience, and Concierge. This position will provide support, training, and tools to team members so that they are able to fulfill and exceed guest service satisfaction expectations. Three to four years previous front office management experience required. Experience within a luxury hotel environment required. High school degree or equivalent required. College degree in Travel Industry Management highly desirable. Previous experience in cash handling required. Ability to accurately compute and manipulate mathematical calculations required. Proficiency in Microsoft Office (2007) required. Previous experience with a hotel property management system required.  Experience with cost control and yield management required. Ability to work a variable shift schedule to include, days, evenings, overnights, weekends, and holidays required. Excellent communication skills both verbal and written are required in order to effectively communicate with hotel guests, management, co-workers, team members, and vendors. Excellent interpersonal skills and the ability to work well with co-workers and the public required. Ability to communicate in a second language highly desirable.

 



Three to four years previous front office management experience required. Experience within a luxury hotel environment required. High school degree or equivalent required. College degree in Travel Industry Management highly desirable. Previous experience in cash handling required. Ability to accurately compute and manipulate mathematical calculations required. Proficiency in Microsoft Office (2007) required. Previous experience with a hotel property management system required.  Experience with cost control and yield management required. Ability to work a variable shift schedule to include, days, evenings, overnights, weekends, and holidays required. Excellent communication skills both verbal and written are required in order to effectively communicate with hotel guests, management, co-workers, team members, and vendors. Excellent interpersonal skills and the ability to work well with co-workers and the public required. Ability to communicate in a second language highly desirable.

 

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Security Officer

on call

Patrol all areas of the property, secure rooms, and assist guests with room access. Authorize, monitor, and document access to secured areas. Maintain confidentiality of reports-documents, release information to authorized individuals. Must possess a State of Hawaii Guard Card. Previous hotel security, police or militaryexperience preferred. Must possess excellent verbal and written communication skills. Must be able to perform job functions with attention to detail,speed and accuracy.Is a clear thinker, able to remain calm and resolve problems using good judgment.Able to endure various physical movements throughout thework areas.Holds the ability to input and access information incomputers.Certification of previous training in alcohol awareness, CPR, First Aid, AED required.

 



Must possess a State of Hawaii Guard Card. Previous hotel security, police or militaryexperience preferred. Must possess excellent verbal and written communication skills. Must be able to perform job functions with attention to detail, speed and accuracy. Is a clear thinker, able to remain calm and resolve problems using good judgment. Able to endure various physical movements throughout the work areas. Holds the ability to input and access information in computers. Certification of previous training in alcohol awareness, CPR, First Aid, AED required.

 

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Licensed Nail Technician

on call

Must be able to perform hand & foot nail treatments to guests. Must have thorough knowledge of nail care and possess general understanding of foot & hand massage treatments. Current/Valid Nail Technician License acquired in the State of Hawaii required. At least 3 years prior experience in performing hand & foot treatments required. Prior experience in resort environment or high-end Spa highly desirable.



Current/Valid Nail Technician License acquired in the State of Hawaii required. At least 3 years prior experience in performing hand & foot treatments required. Prior experience in resort environment or high-end Spa highly desirable.

 

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Guest Experience Runner

part time

The Guest Experience Runner is responsible for personally delivering items to a guest room or to any department within the hotel. The runner delivers a variety of items which include, tea and coffee sets, hot water kettle, in-coming/outgoing mail, refrigerators, microwaves and hotel bath amenities. It is the runner’s responsibility to ensure that all deliveries are completed in a timely manner so that guest’s expectations are met and exceeded. High School Diploma or equivalent required. Previous hotel experience desired.Prior 4 or 5 diamond luxury hotel environment preferred. Prior working experience with property management systems preferred.OPERA desired. Ability to prioritize and organize deliveries for maximum efficiency.

 



High School Diploma or equivalent required. Previous hotel experience desired. Prior 4 or 5 diamond luxury hotel environment preferred. Prior working experience with property management systems preferred. OPERA desired. Ability to prioritize and organize deliveries for maximum efficiency.

 

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Receiving Clerk

on call

Receive, store, and distribute hotel goods to specified storeroom or department. Fulfill requisitions for beverage outlets, by pulling items from main beverage storeroom. Conduct monthly beverage inventory as needed. Maintain and upkeep receiving & storeroom areas.Prior warehouse and receiving experience preferred.Basic computer knowledge required.Must be able to work independently, must be able to lift up to 100lbs, must be able to push and pull up to 500lbs.Must be able to be certified as a forklift operator.

 



Prior warehouse and receiving experience preferred. Basic computer knowledge required. Must be able to work independently, must be able to lift up to 100lbs, must be able to push and pull up to 500lbs. Must be able to be certified as a forklift operator.

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Reservations and Revenue Manager

full time

Primarily responsible for revenue management support, such as updating inventory, rates, restrictions, and rate codes in all distribution systems. Also responsible for managing arrivals report process and group reservations. Oversee training and coaching of reservations agents, as pertains to revenue strategy and accurate reservation set up, with Call Center Manager.



High school diploma or equivalent required. Prior experience in front office or reservations required. Experience in a luxury hotel environment preferred. Prior experience with a reservations system and or /hotel property management system required. Prior working knowledge with Microsoft Office applications (Word, Excel, and Outlook) required. Excellent oral and written English communication skills. Ability to communicate effectively with management. Excellent organizational skills. Ability to work well under deadline pressure. Due to the cyclical nature of our industry, team member may be required to work a varying schedule to reflect the business needs of the hotel and meeting planners.

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Steward

on call

Responsible for maintaining the cleanliness and par levels of silverware, dishware, and glassware. Responsible for the cleanliness and maintenance of all kitchen and culinary equipment/spaces.

 



Experience in a hotel stewarding department highly desirable. High school diploma or equivalent required. Must be able to work any and all shifts to include overnights, weekends, and holidays. Must be able to clearly communicate verbally in English.

 

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Cook IV

on call

Responsible for all hotel baking, pastries and desserts. Responsible for leading the shift in the absence of the pastry chef. High school diploma or equivalent required.Education in culinary school preferred. Minimum one year prior experience in all baking/pastry techniques.Prior experience in luxury hotel environment in similar capacity preferred.Prior working knowledge of equipment and maintenance required.Sanitation and safety knowledge required.ServSafe certification or ability to obtain certification required.Must have prior knife handling skills.

 

 



High school diploma or equivalent required.Education in culinary school preferred. Minimum one year prior experience in all baking/pastry techniques. Prior experience in luxury hotel environment in similar capacity preferred.Prior working knowledge of equipment and maintenance required. Sanitation and safety knowledge required. ServSafe certification or ability to obtain certification required.Must have prior knife handling skills.

 

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Banquet Captain

on call

Read and interpret Banquet Event Orders. Attend and contribute at BEO meetings. Supervise Banquet Porters, Banquet Servers and Banquet Bartenders. Communicate with the Client regarding all needs and event details and direct Banquet staff accordingly. Present Guest Check and secure payment. Ring Banquet checks into Micros and submit copies. Fill out Party reports. Communicate between all departments for all necessary event details. Maintain a clean workspace and equipment. Anticipate guest needs. Work solo or as part of a team providing high level fine dining service.High school diploma or equivalent required. Minimum two (2) years previous supervisory experience in a similar luxury hotel environment in either banquets or other food & beverage outlets required. Possession of or ability to obtain Hawaii Liquor Commission Bartender’s Card. Must have ability to speak, read and write in the English language fluently. Ability to speak in secondary language desirable. Japanese language preferable.

 



High school diploma or equivalent required. Minimum two (2) years previous supervisory experience in a similar luxury hotel environment in either banquets or other food & beverage outlets required. Possession of or ability to obtain Hawaii Liquor Commission Bartender’s Card. Must have ability to speak, read and write in the English language fluently. Ability to speak in secondary language desirable. Japanese language preferable.

 

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Dual Nail Technician/ LMT or Esthetician

full time

Must be able to perform hand & foot nail treatments to guests. Must have thorough knowledge of nail care and possess general understanding of foot & hand massage treatments. Perform massages and body treatments to our in-house guests and local clients in luxurious hotel environment. Therapists perform services to in-house guests and local clients in a luxurious hotel environment. Must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. Must know how to perform lomi lomi massages. Estheticians must be able to perform custom facials, full body waxing and work with a variety of clients to provide 5 start services. They must possess a thorough knowledge of skincare, have excellent facial massage and extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa specific facial treatment offerings. Must be able to perform waxing. Must have current/Valid Nail Technician License acquired in the State of Hawaii. At least 3 years prior experience in performing hand & foot treatments required. Prior experience in resort environment or high-end Spa highly desirable. Therapists must have current/Valid Massage License acquired in the State of Hawaii. Must have at least 3 years of experience in massage and body treatments. Experience in a luxury resort or spa environment highly desirable.Estheticians must be able to present a current/valid esthetic license for the state of Hawaii. Must have 4 years or more of experience in esthetic treatments. Must be able to perform waxing. Experience in a resort or at a high-end Spa required.

 



Must have current/Valid Nail Technician License acquired in the State of Hawaii. At least 3 years prior experience in performing hand & foot treatments required. Prior experience in resort environment or high-end Spa highly desirable. Therapists must have current/Valid Massage License acquired in the State of Hawaii. Must have at least 3 years of experience in massage and body treatments. Experience in a luxury resort or spa environment highly desirable. Estheticians must be able to present a current/valid esthetic license for the state of Hawaii. Must have 4 years or more of experience in esthetic treatments. Must be able to perform waxing. Experience in a resort or at a high-end Spa required.

 

 

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Cashier/Server

on call

The Nightclub Cashier will be responsible for performing cashier activities at Addiction Nightclub while following The Modern Honolulu proper cash handling procedures policy. Follow all Hawaii State Liquor Laws. Must have a least (1) one year of experience in the service/nightclub industry; Minimum of 18 years of age; Must possess a high school diploma/ equivalent (college graduate is preferred); previous hospitality, restaurant and/or hotel experience is preferred; CPR/First Aid certification is desirable; Must possess (or able to obtain) a valid State of Hawaii Liquor Commission card; Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification; Must possess a good command of the English language and have the ability to clearly and pleasantly communicate with guests and team members both in person and by telephone; Must be able to work in a fast paced/stressful working environment; Ability to speak a second language is preferred; Ability to exercise common sense and good judgment; work with others as part of a team; Perform job functions with minimal supervision.



Must have a least (1) one year of experience in the service/nightclub industry; Minimum of 18 years of age; Must possess a high school diploma/ equivalent (college graduate is preferred); previous hospitality, restaurant and/or hotel experience is preferred; CPR/First Aid certification is desirable; Must possess (or able to obtain) a valid State of Hawaii Liquor Commission card; Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification; Must possess a good command of the English language and have the ability to clearly and pleasantly communicate with guests and team members both in person and by telephone; Must be able to work in a fast paced/stressful working environment; Ability to speak a second language is preferred; Ability to exercise common sense and good judgment; work with others as part of a team; Perform job functions with minimal supervision.

 

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