Careers at The Modern Honolulu

Oversee & supervise the day to day functions on all/any food and beverage outlets. Ensure staff is following proper sequence of service to guests in order to create a luxury experience. This position will be primarily stationed on the floor of the outlets managing service standards and the operations of the food & beverage areas as well as assisting in service, when necessary.

High school diploma or equivalent required.  Bachelor’s degree in travel industry management preferred. 1-2 years prior supervisory experience in a luxury Food and Beverage environment required. Prior experience in food service in a luxury hospitality environment required.  Must have strong verbal communication skills.  Prior knowledge of a Point of Sale (POS) system required.  Micros OS experience preferred.  Must possess exceptional guest service skills.

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The Nightlife manager is responsible for supervising and developing the performance of all nightlife staff to ensure the highest levels of guest and employee satisfaction in a cost efficient manner.  Supervise the opening and closing of the nightlife outlets on a nightly basis.  Lead nightly pre-shift meeting.  Represent Addiction at weekly management meetings and monthly PNL meetings.  Responsible for sending nightly revenue report.  Provide safe cash handling procedures.  Schedule and monitor staffing levels while providing ongoing operational training for the staff.  Assist with creating departmental manuals and procedures.    Attend local trade shows, participating in sales blitzes and other off-site sales efforts. 

Two-year college degree or equivalent in a post secondary school education. Strong interpersonal and communication skills, both verbal and written. Three years of nightlife supervisory/managerial experience. Strong aptitude in financial management, financial reports and analysis. Punctuality and regular reliable attendance.  Prior knowledge in Microsoft Office applications, prior experience with various PMS and POS systems highly preferred.  Opera and Micros desired.  Ability to communicate in a second language preferred Show Full Listing

Conduct fire and safety patrols, prepare accurate and concise incident reports, respond immediately and calmly to all calls received, act as first responder in the hotel.

Must have attention to detail.
Previous hotel security, police or military experience required.
Must possess or be able to obtain certification in alcohol awareness, CPR/First Aid/AED.
Must be able to work Thursday, Friday, and Saturday evening shifts. Show Full Listing

Ability to respond to all arriving and departing guests by opening door, assisting with luggage/parcels, etc. Escort guests to rooms and inform guests of all hotel services and features. Make room deliveries requested by other departments or guests

Maintain cleanliness and security of the lobby.  Must have clean driving abstract. Show Full Listing

Responsible for providing excellent guest service in an efficient manner. Accurately record and enter all beverage items. Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work area and ensure they are orderly and properly stocked.

Must be able to remain calm, and courteous in stressful situations. Must have knowledge of all popular drinks and shots, brand selections, prices and granishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender's Card in order to perform bottle service. Show Full Listing

The pool attendant will be responsible for stocking the pool desk with towels and lounge covers based on daily occupancy needs. This position also assist guests to their chaise lounges or beds and properly prepare them for guests use. This individual will also be responsible for keeping records of guest room numbers and preferences, clearing unused chairs/beds and ensuring the dirty bins are taken to our laundry services on a daily basis. Assists with booking and carry out of day bed packages, as well as daily "pool pass" options.

Previous customer service experience required. Ability to stand a lift 25+ pounds in the heat and direct sun for elongated periods. Must possess or be able to obtain State of Hawaii Liquor Commission Server's Card. Show Full Listing

Prepare coffee, tea, and other drink orders for guests according to specified recipes using measuring systems.  Serve, record and enter food orders. Set up and maintain cleanliness and condition of coffee bar area, bar unit, tables and other tools.  Bus/clean any soiled glassware/dishware throughout entire outlet.  Stock ice, glassware, paper supplies.  Process all payment methods.  Count bank at the end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

1 year of experience as a barista, food server required.  Experience in cash handling and POS system required. Show Full Listing

Prepare breads and pastries, including preparing dough's and fillings, proofing, baking and decorating as appropriate.

Must be able to work a variable shift schedule. 1-2 years of culinary pastry experience required. Hotel culinary expereince preferred. Show Full Listing

Set refreshment breaks. Execution of appropriate sequences of service.

Must be able to open wine and champagne properly, and hold and pour bottles properly. Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers’ Card.

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Obtain a Hawaii liquor commission Bartenders Card and follow all rules and regulations pertaining.  Responsible for cash handling, set up, service and break down of banquets function bar.  Mix cocktails, serve beer, and wine and other beverages.  Position requires a flexible schedule based on events.

Work will be both outdoors and indoors, must be able to climb stairs, walk long distances to access all areas of the facility.  Must be able to lift and carry 50 lbs.   Two years banquets experience in a resort operation or similar Bar/ Lounge. Show Full Listing

The Room Service Server will be responsible for providing excellent service in an efficient manner.  Accurately record and enter all beverage items.  Maximize sales by using menu knowledge and suggestive selling techniques.  Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked.  Responsible for collecting accurate payment from guests.

Previous experience in a luxury hotel environment as a server highly desirable.  1-2 years of serving experience required. Must possess or be able to obtain State of Hawaii Liquor Commission. Show Full Listing

Provide food, alcoholic and non-alcoholic beverages to guests following company standards of steps of service. Communicate orders, questions and service needs with the servers and bartenders. Use MICROS computer system to place orders and close out checks. Complete daily opening, closing and/or running side work. For example: stock ice and supplies, wash glassware, cut fruit for garnishes, make drink mixes. Maintain cleanliness of work areas, equipment, dining/service areas, and storage areas. 

Must possess a high school diploma or equivalent; college graduate is preferred. Previous hospitality, restaurant and/or hotel experience is preferred. Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification. Must be able to remain calm, and courteous in stressful situations.   Must have knowledge of all popular drinks and shots, brand selections, prices and garnishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender’s Card. Show Full Listing

Responsible for providing excellent guest service in an efficient manner.  Accurately record and enter all beverage items.  Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work area and ensure they are orderly and properly stocked.  Responsible for collecting accurate payment from the guest.  

Must have previous experience as a server and with bottle service.  Must be able to remain calm, and courteous in stressful situations.   Must have knowledge of all popular drinks and shots, brand selections, prices and garnishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender’s Card in order to perform bottle service. Show Full Listing

The Accounting Clerk AR reports to the Accounting Manager and is responsible for providing financial, clerical and administrative support.

1-2 years of accounting experience required.   Must be proficient in Microsoft Office to include Word, Excel, PowerPoint, and Outlook. High school diploma or equivalent required.  Bachelor’s degree in accounting highly desirable.  Experience in a hotel accounting department preferable. Experience with Opera and Point of Sales system Micros desirable. Show Full Listing

Responsible for greeting guests upon arrival/departure and parking/retrieving guest vehicles. 

1-2 years of customer service experience required.  Experience as a Bell or Valet Attendant in a luxury hotel environment highly desirable.  Ability to speak a second language preferable. Clear driving abstract required and a valid driver’s silence.  Must be able to drive manual transmission. Show Full Listing

Set furniture to diagram and or specified instructions. Polish, reset, refresh, breakdown meetings sets, water stations, and registration tables.  Maintain overall appearance of function space.  Read and interpret Banquet Event Orders and carry out all assigned duties.

Must be able to work a flexible shift schedule and be able to work both indoors and outdoors.  Experience in a luxury hotel environment highly desirable. Show Full Listing

Performs services to in-house guests and local clients in a luxurious hotel environment.  Estheticians must be able to perform custom facials, full body waxing and work with a variety of clients to provide 5 start services.  They must possess a thorough knowledge of skincare, have excellent facial massage and extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa specific facial treatment offerings.

Must be able to present a current/valid esthetic license for the start of Hawaii.  Must have 4 years or more of experience in esthetic treatments.  Must be able to perform waxing.  Must have experience in a resort oriented environment or at a high-end Spa. Show Full Listing

Performs maintenance and repairs to guestrooms, bathrooms, furniture, public areas, and back of the house areas of the hotel.  Performs minor carpentry, preparation and painting, electrical, and plumbing maintenance on HVAC, laundry equipment (if applicable), guestrooms and common areas.  Coordinates with outside contractors and works with Foreman or Admin in ordering necessary supplies, tools etc. for the property.  Maintains maintenance repair stocks. 

College certification or licensed in Electrical or Air Conditioning & Refrigeration desired for this position.  High school diploma or equivalent required. Two (2) years proper experience in maintenance/engineering specific to electrical, plumbing and carpentry repair.  Two (2) years of hotel general maintenance experience highly desirable. Show Full Listing

Assist in the preparation and execution of banquet functions.  Lead the banquets team in service. 

2-3 years of previous banquet experience in hotels or catering required. 1-2 years of experience as a Banquets Captain or Supervisor highly desirable. Must possess or be able to obtain State of Hawaii Liquor Commission Servers’ Card. Show Full Listing

Assist in the supervision and direction of the Receptionists and Rooms Controllers.  Lead and direct the Receptionists and Rooms Controllers to maintain strong day-to-day operations.  Maintain a strong working knowledge of these positions as required to effectively operate the department.   

High school diploma or equivalent required. Minimum one (1) year prior front desk experience in a luxury hotel environment required. College degree in hotel management or equivalent preferred. Prior knowledge of hotel property management system required.  Prior Opera experience preferred. Knowledgeable in Microsoft Office programs/software required. Proficiency in English language (written and verbal) required.  Fluency in second language preferred. Show Full Listing

Maintain existing Asia/International wholesale and retail accounts with a primary focus on Japan, Korea, China, Australia and New Zealand through joint sales calls, call center training, business development manager relations and daily email/telephone correspondence.  Attend tradeshows, conduct sales calls, attend industry events, entertain clients, host FAM groups and secure new sales opportunities. Solicit new accounts and opportunities and managing existing account relations to grow market share.  Develop/maintain knowledge of market trends, competition and customers as well as prepare internal booking reports and file maintenance. 

High school diploma or equivalent required.  Bachelor’s degree in hospitality management or similar preferred.  Minimum two (2) years of luxury hotel sales experience.  Professional business verbal/written communication skills with reading/writing language skills in Japanese, Korean, and/or Chinese highly desirable.  Must be able to work a flexible schedule including days, evenings, weekends, and holidays. Show Full Listing

The Payroll Manager ensures payroll is processed in a timely manner each pay period and imports file into the labor management system.  Prepares journal entries accurately and maintains wage rate programs & security groups.  Manages ADP program and creates users as required.  Will also be responsible for general cashiering functions.

• High school diploma or equivalent required.  Bachelor's degree in Accounting, Business Management, or related desirable.
• Prior experience in payroll management required.
• Prior experience in hotel environment preferred.

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Responsible for converting guest inquiries into confirmed reservations; informs guests of available amenities, experiences, and dining options communicates special preferences of each guest in the guest profile to ensure a pleasant stay.

• High school diploma or equivalent required. 
• Prior experience with travel industry or customer service related industry required.
• Prior experience with reservations system and hotel property management system preferred.
• Must have working knowledge of all Microsoft Office applications (Word, Excel, Outlook).
• Prior experience in four or five star hotel preferred.

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Ensure Guests are treated with hospitality, accurately, and efficiently.  Provide guests with service that anticipates their needs.  Responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeper.  Help maintain smooth transfer of clean rooms and promote the cleanliness of public space.

Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Previous experience in a luxury hotel or resort highly desirable.

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Prep appetizers, soups, salads, desserts and other food items. Requires timely and complete set up of culinary equipment. Must be able to work all stations on hot line, setting up and executing through service hours. Must be able to work a variable shift schedule.

1-2 years of culinary experience preferably in a luxury hotel enviornment. Show Full Listing

Successfully solicit and actively prospect to group market segments in order to meet and or exceed revenue goals.  Mange all sales activities to maximize revenue potential.  Responsible for individual group room revenue and banquet revenues including but not limited to meeting room rental, outlet, and other hotel revenue sources.  Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.  Responsible for soliciting new business accounts, entertaining and maintaining relationships with existing accounts.

High school diploma or equivalent required.  Bachelors degree in hospitality management or similar preferred.  Minimum of one (1) year in hotel sales management required.  Prior experience in a luxury hotel environment preferred.  Luxury lifestyle experience desirable.  Must be able to work a flexible schedule including days, evenings, weekends, and holidays. Show Full Listing