Careers at The Modern Honolulu

Interested individuals should submit their resume to:

THE MODERN HONOLULU
Attention: Human Resources
1775 Ala Moana Boulevard
Honolulu, HI 96815

Via email to: jobs@themodernhonolulu.com
Via fax to: 808-943-5855 

Equal Opportunity Employer M/F/H/V

Click Here to Download the Employment Application

Nail Technician

on call
Must be able to perform hand & foot nail treatments to guests. Must have thorough knowledge of nail care and possess general understanding of foot & hand massage treatments.

Current/Valid Nail Technician License acquired in the State of Hawaii required. At least 3 years prior experience in performing hand & foot treatments required. Prior experience in resort environment or high-end Spa highly desirable. Email this to a friend Show Full Listing

Steward

on call
Responsible for maintaining the cleanliness and par levels of silverware, dishware, and glassware.  Responsible for the cleanliness and maintenance of all kitchen and culinary equipment/spaces. 

 Experience in a hotel stewarding department highly desirable.  High school diploma or equivalent required.  Must be able to work any and all shifts to include overnights, weekends, and holidays.  Email this to a friend Show Full Listing

Engineer I

full time

Under supervision of the Chief Engineer, the 1st Class Maintenance Engineer will maintain and repair all building equipment and systems to include: electrical, plumbing, refrigeration, kitchen, laundry, pool, spa, life safety and air handling equipment.  The 1st Class Maintenance Engineer will ensure all guest rooms, public areas, back of house and Equipment are kept in the best condition through preventive maintenance and inspections.  Maintains and contributes to a positive work environment. 1st Maintenance Engineer will also mentor all Engineers in a class less than their own.



Associate’s degree or equivalent from two-year college or technical school; and one to two year’s related experience and/or training; or equivalent combination of education and experience.  Be able to read and interpret blueprints, operating and maintenance instructions, safety rules, and procedure manuals.  Be able to safely use hand and power tools.  Be able to use communication equipment such as pagers, radios, and phones; and, be able to communicate effectively through written routine reports and correspondence as well as to speak effectively before customers and employees.  Be able to calculate figures and amounts such as proportions, percentages, area, circumference, and volume; and to apply concepts of basic algebra and geometry.  Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Also able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Email this to a friend Show Full Listing

Pool Server

on call
Responsible for providing excellent guest service in an efficient manner. Accurately record and enter all beverage items. Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work area and ensure they are orderly and properly stocked.

Must be able to remain calm, and courteous in stressful situations. Must have knowledge of all popular drinks and shots, brand selections, prices and granishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender's Card in order to perform bottle service. Email this to a friend Show Full Listing

The STUDY-Server

on call
Accurately record and enter all beverage items.  Maximize sales by using menu knowledge and suggestive selling techniques. Maintain cleanliness of service and work area and ensure they are orderly and properly stocked.  Responsible for collecting accurate payment from the guest. 

Prior server experience with working knowledge of bottle service required.  Must have knowledge of all popular drinks and shots, brand selections, prices and garnishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender’s Card in order to perform bottle service. Ability to speak second language highly desirable. Email this to a friend Show Full Listing

Banquet Server

on call
Set refreshment breaks. Execution of appropriate sequences of service.

Must be able to open wine and champagne properly, and hold and pour bottles properly. Minimum 2 years prior banquet serving experience in a resort hotel environment. Must be able to lift/carry up to 50 lbs. Must possess or be able to obtain State of Hawaii Liquor Commission Servers’ Card.

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Pool Bar Attendant

on call
Provide food, alcoholic and non-alcoholic beverages to guests following company standards of steps of service. Set table and dining area in accordance with hotel standards. Communicate orders, questions and service needs with the servers, bartenders and kitchen staff. Use MICROS computer system to place orders and close out checks. Complete daily opening, closing and/or running side work. For example: stock ice and supplies, wash glassware, cut fruit for garnishes, make drink mixes. Maintain cleanliness of work areas, equipment, dining/service areas, and storage areas. Ensure adherence to quality expectations and standards.

High school diploma or equivalent required; college graduate is preferred. Previous hotel or restaurant experience preferred. Possession of or ability to obtain valid State of Hawaii Liquor Commission bartender’s card required; State of Hawaii Dept. of Health Tuberculosis Clearance Certification required.  Working knowledge of point of sale system required, MICROS preferred.  Ability to speak a second language is preferred. Email this to a friend Show Full Listing

Cook IV

on call
Prepare appetizers, soups, salads, entrees, desserts and other food items. Maintain 100% quality food production at all times. Meet timing of food items as required by guest/supervisor. Proper communication with supervisors and co-workers. Maintain, organize and rotate inventory. Maintain clean and safe working area including refrigeration. Adhere to all safety and sanitation regulations. Perform all other duties as assigned.

High school diploma or equivalent required.  Culinary education preferred. Prior experience in similar position in luxury hotel environment helpful. ServSafe Certification or ability to obtain certification required. Email this to a friend Show Full Listing

Concierge

full time
Provide information and recommendation to guests on activities, dining options, and all other inquiries.   Make all reservations as requested by guests for dinning and activities.  Obtain entry tickets to guests’ events.  Prepare welcome communication to guests prior to arrival and offer assistance while in-house. 

High school degree or equivalent required.  Bachelor’s degree in hotel management, travel industry management, communications, or related field preferred.  Prior experience as a concierge or as Concierge at a luxury hotel required. Extensive knowledge and experience in the local (Oahu) area.  Member of Les Clef d’Or organization highly desired.  Must have a strong command of the English language (both verbal and written).  Ability to speak, read, and/or write in a secondary language highly preferred. Email this to a friend Show Full Listing

Coffee Bar Attendant

on call
Responsible for making all coffees, teas, smoothies, and nonalcoholic beverages at the pool bar. 

1-2 years of coffee barista experience or server experience required.  Experience in a luxury lifestyle hotel preferred. Must have knowledge of all coffees, teas, prices and garnishes. Must possess or be able to obtain State of Hawaii Liquor Commission Bartender’s Card. Ability to speak second language highly desirable. Email this to a friend Show Full Listing

Room Attendant

on call
Responsible for maintaining standards of hotel cleanliness set by the Director of Housekeeping.  Help maintain smooth transfer of clean rooms and promote the cleanliness of public space. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.

Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Previous experience in a luxury hotel or resort highly desirable. Email this to a friend Show Full Listing

Training/HR Manager

full time
Responsible for developing, implementing and facilitating service/ culture/leadership training programs within the organization.  The programs include but are not limited to quality of guest service, work measurement, human resources operations, and leadership/supervisory/team member development.  Facilitates “Getting the Vibe” (New Hire Orientation) sessions on a monthly basis.  Assist the HR department with other responsibilities (to include recruitment, benefit administration, employee/labor relations) as needed.

Bachelor’s Degree in Human Resources Development, Communications,

Speech, Business Administration or related field required.

Minimum two (2) years prior training experience required. Previous training

experience in a luxury hotel setting preferred.

Creative ability, writing proficiency, visual graphics design ability.

Proficiency in Microsoft Office programs (to include, but not limited to,

Outlook, Word, Excel, PowerPoint).

Good organizer, meticulous, and excellent public speaker at ease

moderating large groups.

Working knowledge of Human Resources management highly desirable.

Prior experience in a union environment highly desired.

PHR or SPHR certification preferred.

Prior knowledge and/or experience in hotel operations helpful.

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Valet Attendant

full time
Greet guests as they arrive at and depart from the property; and assist them with valeting their vehicles. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for concierge services, etc.  Provide thorough knowledge of all hotel services and amenities.

1-2 years of hotel experience preferred 1-2 years of customer service experience required. High School Degree or equivalent required. Bachelor ’s degrees in hotel or travel industry management preferred.1-2 years bell/valet experience highly desirable. Experience in a luxury lifestyle hotel highly desirable. Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. Possess a good command of English and the ability to clearly and pleasantly communicate with guests, both in person and on the telephone. Ability to provide legible communication. Valid State driver’s license required.  Clear driving abstract for the past 3 years required.  Bachelor’s degree in hospitality management or training in the hospitality industry preferred.  Fluency in a second language highly desirable.  Email this to a friend Show Full Listing

Housekeeping Manager

full time

This position will be responsible for overseeing the daily field operations of the department, will conduct morning meetings with staff, and ensure that rooms are cleaned to The MODERN Honolulu's standards.

  • Manages staff to ensure that guestrooms are cleaned to housekeeping standards and monitors employee performance.
  • Runs sold room reports, verifies room status, determines discrepant rooms, prioritizes room cleaning, and updates status of departing guest rooms.
  • Documents and resolves issues with discrepant rooms with the Front Desk.
  • Completes the department schedule while considering occupancy and budget.
  • Reviews team members work performance during the shift and provides feedback/recommendations to the Assistant Director of Housekeeping on their performance evaluations.
  • Conducts interviews and recommends that an individual be hired/not hired.
  • Effectively makes decisions on team members’ introductory period performance.
  • Provides recommendations and issues disciplinary action to team members.
  • Maintains guest confidence, privacy, and security of guests, guest rooms and their belongings.
  • Prepares, distributes, and communicates changes in assignment sheets/work boards. Ensures the communication of issues to next shift.
  • Addresses any grooming issues of team members.
  • Maintains confidentiality of proprietary information; protect company assets.
  • Welcomes and acknowledges all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.
  • Ensures adherence to quality expectations and standards.
  • Ensures department compliance with company and safety and security policies and procedures.
  • Responds to guest complaints and special requests, and ensures corrective action is taken to achieve complete guest satisfaction.
  • Follows up with hotel personnel to ensure completion of requests.
  • Ensures that standard procedures are followed for maintaining inventory of supplies, and materials and ensures inventory levels meet demand levels.
  • Performs and adheres to the prescribed scheduled service routines for the areas of items.
  • Accommodates all guest requests expediently and courteously.
  • Ensures all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.
  • Schedules routine inspections of all guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.


  • High school diploma or equivalent required.
  • Possession of bachelor's degree in Travel Industry Management, Environmental Studies, Microbiology or equivalent area of study required.
  • Minimum of two (2) years related housekeeping experience with a working background in luxury hotel environment.
  • Minimum 2-3 years prior experience in a management/supervisory capacity .
  • Prior experience working and managing in a union environment preferred.
  • Strong working knowledge in various chemicals and cleaning products.
  • Strong working knowledge of computer programs to include, but not limited to, Microsoft Office (Word, Excel, Outlook).
  • Prior knowledge of property management systems required, Opera system preferred.
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Pool Attendant

on call
Clean, stage and seat tables, chaise lounges and daybeds according to hotel standards.  Answer questions on reservation process, pool amenities and menus.   Help with the set up, maintenance, cleanliness, and condition of pool equipment, pool areas, chaise lounges/daybeds, and seating areas. Transport supplies to pool attendant set up areas, towels/chaise lounge covers, supplies, acrylic ware, etc, throughout the day.  Complete closing duties including restocking items, turning off lights, cleaning candles/lanterns etc. Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications.  Ensure adherence to quality expectations and standards. 

 Must possess a high school diploma or equivalent. Prior hotel or hospitality experience helpful. Luxury environment is preferable.CPR/First Aid certification preferred. Must possess a good command of the English language and have the ability to clearly and pleasantly communicate with guests and fellow team members both in person and by telephone. Ability to exert physical effort. Email this to a friend Show Full Listing

Room Service Server

full time
The Room Service Server will be responsible for providing excellent service in an efficient manner.  Accurately record and enter all beverage items.  Maximize sales by using menu knowledge and suggestive selling techniques.  Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked.  Responsible for collecting accurate payment from guests.

Previous experience in a luxury hotel environment as a server highly desirable.  1-2 years of serving experience required. Must possess or be able to obtain State of Hawaii Liquor Commission Email this to a friend Show Full Listing

Licensed Massage Therapist

on call
Perform massages and body treatments to our in-house guests and local clients in luxurious hotel environment.  Therapists must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. 

Must be able to present a current/valid massage license acquired in the State of Hawaii.  Must have at least 3 years of experience in massage and body treatments.  Must know of how to perform lomi lomi massages.  Experience in a luxury resort or spa environment highly desirable. Email this to a friend Show Full Listing

Bell Attendant

on call

Greet guests as they arrive at and depart from the property; and assist them with luggage.  Transport guest luggage to/from guest rooms.  Escort guests to rooms and inform guests of all hotel services and features.  Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for concierge services, etc.  Thorough knowledge of all hotel services and amenities.



1-2 years of hotel experience preferred 1-2 years of customer service experience required.

High School Degree or equivalent required Bachelor’s degree in hotel or travel industry management preferred. 1-2 years bell/valet experience highly desirable. Experience in a luxury lifestyle hotel highly desirable.

Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.

Ability to read English to a degree sufficient to ascertain information from luggage tags and claim checks; able to legibly write numbers and names on claim checks and rooming lists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public.

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Esthetician

on call
Performs services to in-house guests and local clients in a luxurious hotel environment.  Estheticians must be able to perform custom facials, full body waxing and work with a variety of clients to provide 5 start services.  They must possess a thorough knowledge of skincare, have excellent facial massage and extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa specific facial treatment offerings. 

Must be able to present a current/valid esthetic license for the start of Hawaii. Must have 4 years or more of experience in esthetic treatments.  Must be able to perform waxing.  Experience in a resort or at a high-end Spa required. Email this to a friend Show Full Listing

Receiving Clerk

on call
Receive, store, and distribute hotel goods to specified storeroom or departments.  Fulfill requisitions for beverage outlets, by pulling items from main beverage storeroom.  Conduct monthly beverage inventory as needed. Maintain and upkeep receiving & storeroom areas.

Prior warehouse and receiving experience preferred.  Basic computer knowledge required.  Must be able to work independently, must be able to lift up to 100lbs, must be able to push and pull up to 500lbs.  Must be able to be certified as a forklift operator. Email this to a friend Show Full Listing

Security Officer

on call
Conduct fire & safety patrols, prepare accurate & concise incident reports, respond immediately and calmly to all calls received, act as first responder in the hotel.  Must have a State of Hawaii Guard card. Must have attention to detail.

Previous hotel security, police or military experience required. Must possess or be able to obtain certification in alcohol awareness, CPR/First Aid/AED. Must be able to work Thurs, Fri, & Sat evening shifts from 10pm until 4am. Email this to a friend Show Full Listing